Who we are
MoveSmart UK is a service that provides moving checklists, tips, email support, and service recommendations to homeowners preparing to sell or move property in the UK.
If you have any questions, please contact:
📧 service@movesmartuk.com
What Information We Collect
We collect personal information that you provide to us directly, including your name and email address. In some cases, we may also collect your phone number if you choose to provide it. Additionally, we may collect information about your moving plans — such as your estimated moving date or specific services you are interested in. We track email interaction data, such as which links you click, and we store any messages or form submissions you send through our website or contact forms.
How We Use Your Data
Your data is used to provide relevant resources such as moving guides, checklists, service recommendations, and follow-up communication. We may also send you personalised content or partner offers that align with your interests. If you ask for specific support or submit a form, we use your data to respond to those requests efficiently. Occasionally, we analyse user behaviour (such as email clicks) to improve our website, service offerings, and emails. Your information may also be used to help us fulfil any legal obligations we’re subject to. We do not and will never sell your personal data to any third parties.
Legal Basis for Processing
You have the right to access any personal data we hold about you. If your information is incorrect or outdated, you can ask for it to be corrected. You may also request that we delete your data at any time. You have the right to withdraw your consent or to object to certain types of processing. If you feel that we have mishandled your data, you can also raise a complaint with the UK Information Commissioner’s Office (ICO).
Data Storage & Security
We implement appropriate technical and organisational security measures to ensure your information is safe from unauthorised access, loss, or misuse. Some of the links we include in our emails or website may be affiliate or referral links. If you click on these and take an action, we may receive a small commission at no additional cost to you. We only share offers from third-party services we trust and believe to be relevant to our audience. However, we are not responsible for how those third parties use your data, and we recommend reviewing their privacy policies when using their services.
How long we retain your data
We keep your data for as long as it is needed to provide you with our support, guidance, or newsletters. If you unsubscribe or ask for your data to be deleted, we will process that request within a reasonable timeframe. We regularly review our subscriber data and remove inactive or outdated contacts.
Cookies & Tracking
Our website may use cookies and similar tracking technologies to help improve your browsing experience and understand how visitors interact with our content. Cookies may also be used to enable basic site functions. You can control your cookie preferences via your browser settings and choose to disable non-essential cookies at any time.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes to our business or legal obligations. Any changes will be posted on this page, and the “last updated” date will be revised accordingly. We recommend checking this page periodically to stay informed.